Inception® Dry Cat Food Chicken Recipe – Complete and Balanced Cat Food – Meat First Legume Free Dry Cat Food – 13.5 lb. Bag
Description
- INCEPTION IS PROTEIN FIRST – Inception is formulated with animal protein first to serve your feline companions’ needs. It contains no potatoes, legumes, corn, wheat, or soy.
- INCEPTION CHICKEN FORMULA – Chicken is a “protein-dense” ingredient, meaning that it provides a lot of protein compared to fat in a given amount of meat. This makes it an excellent source of protein that may help in weight control because fat contains more calories than protein. Chicken protein is high in vitamin B1, B3, B5, and B6. Vitamin B complex may help your cat stay healthy and young
- INCEPTION IS LEGUME FREE – Inception formulas are free of potatoes, legumes, corn, wheat, soy, artificial colors, flavors, and preservatives. We want to give your feline companions everything they need for a long and happy life with you.
- INCEPTION IS COMPLETE AND BALANCED CAT FOOD – The chicken in the Inception chicken recipe comes from the rolling hills of Minnesota, cage-free, thus having a positive effect on your feline’s food. The oats used in Inception come from the pristine oat fields of Canada. Oats are high in fiber and contain antioxidants, vitamins, and minerals, all working together to promote and maintain the health and well-being of your feline. Lastly, the millet and milo we use are grown in the vibrant green farmlands of North Dakota, harvested with care by local farmers and prepared to meet the high standards that your feline deserves. Millet is also a healthy source of carbohydrates for most felines and is easy to digest.
- IMMUNE SYSTEM BOOSTER – To help booster the immune system, we’ve included ground flaxseed, which is an excellent source of plant omega-3 fatty acids and a great source of natural antioxidants as well.
- VITIMINS AND MINERALS – We’ve packed Inception with vitamins and essential nutrients sourced from a European human consumable vitamin plant made specifically for us, making our recipes complete and balanced. Inception supplements all of its cat diets with extra taurine and L-Carnitine.
- SPECIALLY FORMULATED RECIPE – Inception Chicken Recipe for cats is formulated to meet the nutritional levels established by the Association of American Feed Control Officials (AAFCO) for all life stages.
Contact Information
Website: vitolosmart.com
Country: USA
Email: [email protected]
Phone: 236-622-7029
Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States
Vitolosmart.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Range
- Countries: We currently ship within the US.
- Future Expansion: Expansion to other shipping areas is being considered.
Shipping Costs
- Within the USA: A flat shipping fee of $4.95 applies to all shipments.
- No Hidden Fees: All costs are clearly stated at checkout.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Weekend Orders: Orders placed on weekends are processed the next business day.
Transit Time
- Estimated Delivery Time: Typically 9 to 12 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
Shipping Process
- Reliable Courier Services: We ship via UPS and USPS.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
Tracking Instructions
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website by entering your tracking number.
- Questions: Our support team is ready to assist with any tracking-related inquiries.
Missing Items Procedure
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package at [email protected].
- Resolution: We will resolve the issue promptly by sending a replacement item or offering a refund.
Return Policy
- Returns: Accepted within 14 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and in original packaging. Personalized items cannot be returned.
- Costs: Customers cover return shipping unless the item is defective or not as described, in which case Vitolosmart.com will cover the return shipping costs.
- Refund: Processed within 14 days of receiving the return and refunded to the original payment method.
Restocking Fee
No restocking fee is charged for any returns.
Return Delivery Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any way.
- For Customer Remorse: The actual cost of return delivery will be charged if the customer purchased the wrong product, the item does not fit, or they no longer want it.
Return and Refund Policy
This Return and Refund Policy applies to all purchases made through the vitolosmart.com website.
Contact Information
Email: [email protected]
Phone: 236-622-7029
Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States
Return Window
Customers in the USA have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.
Return Instructions
- Return Notification: Contact our customer service at [email protected] with your order number and reason for return.
- Return Authorization: We will review your request and provide instructions along with a prepaid shipping label if applicable.
Packaging and Shipping
Pack the item securely in the original packaging with all labels and tags attached. Include the return authorization form and any necessary documents.
Return Costs
- Defective Products: No cost to the customer.
- Change of Mind: Customer is responsible for return shipping costs.
Specific Return and Refund Conditions
- Returns due to change of mind must be within 14 days, unused, and in original packaging.
- Defective goods: Contact us immediately for instructions. We cover return costs.
- Damaged goods: Send photos within 48 hours of receipt. We will assess and cover return costs if necessary.
- Incorrect product received: We will arrange the return and send the correct product.
- Product never arrived: Contact us for an investigation with the courier.
- Order cancellation: You can cancel before shipping. If already shipped, follow return procedure.
Refund Policy
- Processing Time: Refunds are processed within 14 days after the returned item is received and inspected.
- Refund Method: Refunds will be issued to the original payment method.
Exceptions to the Return Policy
The following items cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
7311 Highland St, STE 3, Springfield, VA 22150, United States
Shipping Method
UPS and USPS with tracking.
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact customer service.