Dog Cone Collar for Small Medium Large Dogs for After Surgery, Pet Inflatable Neck Donut Collar Soft Protective Recovery Cone for Dogs and Cats – Alternative E Collar Does not Block Vision – Pink,S
Description
- Effective Inflatable Dog Cone Collar – This inflatable dog donut collar is a perfect dog neck cone alternative after surgery. The cone for dogs after surgery can prevent pets from licking wounds, sutures, especially rashes or after surgery, and allow your pet to eat, drink, and sleep normally, which is good for recovery.With this E-Collar on, the unique and cute donut shape makes it like a pet ornament instead of a dog surgery collar, your pet must be a million times happier with this
- Non-stick Pet Hair and Easy to Clean Material – This dog donut cone collar is made of upgraded non-stick fabric.The outside of the soft dog cone is comfortable and breathable fabric,pet hair will not stay on it,inside is environmental PVC material ,it is very easy to clean
- Comfortable for Large Medium Small Dogs and Cats – It does not block dog’s vision like traditional Elizabethan collar. This Inflated dog neck donut works like a plump barrier around your canine’s neck, can effectively prevent your pets from biting and licking injured area or surgical site. The inflatable dog donut collar will allow your pet to avoid the restriction of vision, movement, playing, eating, drinking, or sleeping during the healing period. Anyway, your pets will love it
- Adjustable Strap Buckle and Easy to Store – Durable and stable metal buckle connection, can be easy adjusted to a perfect size for your dog. The inflatable design allows you to deflate it so you can store when you do not use it.If you find the dog cone is too large for your dog and easy to fall off, we suggest you put on your usual dog collar first, then put on this dog cone, it have three straps to fix the dog collar, so as to prevent the cone from falling off
- COMPANY YOU CAN TRUST:Our company believes in attention to detail and traditional craftsmanship. We have been making high-quality dog donut cones since 2019, and have a wide range of other products for your pup. WARM PROMPT – Due to differences in dog breeds, body sizes, and growing environments, this comfortable dog cone may not be suitable for dogs with long noses, long legs, long tails, and long bodies
Contact Information
Website: vitolosmart.com
Country: USA
Email: [email protected]
Phone: 236-622-7029
Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States
Vitolosmart.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Range
- Countries: We currently ship within the US.
- Future Expansion: Expansion to other shipping areas is being considered.
Shipping Costs
- Within the USA: A flat shipping fee of $4.95 applies to all shipments.
- No Hidden Fees: All costs are clearly stated at checkout.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Weekend Orders: Orders placed on weekends are processed the next business day.
Transit Time
- Estimated Delivery Time: Typically 9 to 12 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
Shipping Process
- Reliable Courier Services: We ship via UPS and USPS.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
Tracking Instructions
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website by entering your tracking number.
- Questions: Our support team is ready to assist with any tracking-related inquiries.
Missing Items Procedure
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package at [email protected].
- Resolution: We will resolve the issue promptly by sending a replacement item or offering a refund.
Return Policy
- Returns: Accepted within 14 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and in original packaging. Personalized items cannot be returned.
- Costs: Customers cover return shipping unless the item is defective or not as described, in which case Vitolosmart.com will cover the return shipping costs.
- Refund: Processed within 14 days of receiving the return and refunded to the original payment method.
Restocking Fee
No restocking fee is charged for any returns.
Return Delivery Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any way.
- For Customer Remorse: The actual cost of return delivery will be charged if the customer purchased the wrong product, the item does not fit, or they no longer want it.
Return and Refund Policy
This Return and Refund Policy applies to all purchases made through the vitolosmart.com website.
Contact Information
Email: [email protected]
Phone: 236-622-7029
Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States
Return Window
Customers in the USA have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.
Return Instructions
- Return Notification: Contact our customer service at [email protected] with your order number and reason for return.
- Return Authorization: We will review your request and provide instructions along with a prepaid shipping label if applicable.
Packaging and Shipping
Pack the item securely in the original packaging with all labels and tags attached. Include the return authorization form and any necessary documents.
Return Costs
- Defective Products: No cost to the customer.
- Change of Mind: Customer is responsible for return shipping costs.
Specific Return and Refund Conditions
- Returns due to change of mind must be within 14 days, unused, and in original packaging.
- Defective goods: Contact us immediately for instructions. We cover return costs.
- Damaged goods: Send photos within 48 hours of receipt. We will assess and cover return costs if necessary.
- Incorrect product received: We will arrange the return and send the correct product.
- Product never arrived: Contact us for an investigation with the courier.
- Order cancellation: You can cancel before shipping. If already shipped, follow return procedure.
Refund Policy
- Processing Time: Refunds are processed within 14 days after the returned item is received and inspected.
- Refund Method: Refunds will be issued to the original payment method.
Exceptions to the Return Policy
The following items cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
7311 Highland St, STE 3, Springfield, VA 22150, United States
Shipping Method
UPS and USPS with tracking.
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact customer service.