Best Pet Supplies OctoMutant Crinkle Plush Dog Toys for Interactive Play, Puppy and Senior Indoor Play, Soft Head Stuffing, Cute and Cuddly - Bundle (Fuchsia, Purple, Turquoise)
Best Pet Supplies OctoMutant Crinkle Plush Dog Toys for Interactive Play, Puppy and Senior Indoor Play, Soft Head Stuffing, Cute and Cuddly - Bundle (Fuchsia, Purple, Turquoise) - Image 2
Best Pet Supplies OctoMutant Crinkle Plush Dog Toys for Interactive Play, Puppy and Senior Indoor Play, Soft Head Stuffing, Cute and Cuddly - Bundle (Fuchsia, Purple, Turquoise) - Image 3

Best Pet Supplies OctoMutant Crinkle Plush Dog Toys for Interactive Play, Puppy and Senior Indoor Play, Soft Head Stuffing, Cute and Cuddly – Bundle (Fuchsia, Purple, Turquoise)

$17.66

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SKU: E3R4T5Y6
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Description

  • Interactive Fun Play – These dog crinkle toys are shaped as an adorable six-legged octopus and comes in bright, vibrant colors that are both fun and engaging. A great way to play fetch with and stimulate their natural behaviors.
  • Durable and Engaging Play – Our plush dog toys are important for keeping your dog physically active, either puppies or senior dogs. These toys can be chewed on, thrown, and played with in tons of fun and engaging ways!
  • Perfect Cuddle Buddies – These cute dog toys can also be used to keep dogs comfortable and perfect as their sleeping buddies!
  • Bonding Activity – Dog toys aren’t just good for your dog’s wellness, but also a great way for you to bond and establish trust and love with your dog! Important for dogs of all ages and breeds.
  • Squeaks and Crinkles – These dog chew toys feature crinkle material in the legs and stuffing in the head that squeaks to give them multiple stimulation points for a more interactive play. And they come in exciting colors, too!

Contact Information

Website: vitolosmart.com

Country: USA

Email: [email protected]

Phone: 236-622-7029

Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States

Vitolosmart.com Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Range

  • Countries: We currently ship within the US.
  • Future Expansion: Expansion to other shipping areas is being considered.

Shipping Costs

  • Within the USA: A flat shipping fee of $4.95 applies to all shipments.
  • No Hidden Fees: All costs are clearly stated at checkout.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
  • Weekend Orders: Orders placed on weekends are processed the next business day.

Transit Time

  • Estimated Delivery Time: Typically 9 to 12 business days.
  • Business Days: Shipments occur Monday to Friday.
  • Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

Shipping Process

  • Reliable Courier Services: We ship via UPS and USPS.
  • Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
  • Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

Tracking Instructions

  • Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
  • Track Your Order: You can track your order via our website by entering your tracking number.
  • Questions: Our support team is ready to assist with any tracking-related inquiries.

Missing Items Procedure

  • Reporting Missing Items: Contact our customer service within 7 days of receiving your package at [email protected].
  • Resolution: We will resolve the issue promptly by sending a replacement item or offering a refund.

Return Policy

  • Returns: Accepted within 14 days of receiving your order.
  • Conditions for Returns: Items must be unused, undamaged, and in original packaging. Personalized items cannot be returned.
  • Costs: Customers cover return shipping unless the item is defective or not as described, in which case Vitolosmart.com will cover the return shipping costs.
  • Refund: Processed within 14 days of receiving the return and refunded to the original payment method.

Restocking Fee

No restocking fee is charged for any returns.

Return Delivery Costs

  • For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any way.
  • For Customer Remorse: The actual cost of return delivery will be charged if the customer purchased the wrong product, the item does not fit, or they no longer want it.

Return and Refund Policy

This Return and Refund Policy applies to all purchases made through the vitolosmart.com website.

Contact Information

Email: [email protected]
Phone: 236-622-7029
Address: 7311 Highland St, STE 3, Springfield, VA 22150, United States

Return Window

Customers in the USA have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.

Return Instructions

  1. Return Notification: Contact our customer service at [email protected] with your order number and reason for return.
  2. Return Authorization: We will review your request and provide instructions along with a prepaid shipping label if applicable.

Packaging and Shipping

Pack the item securely in the original packaging with all labels and tags attached. Include the return authorization form and any necessary documents.

Return Costs

  • Defective Products: No cost to the customer.
  • Change of Mind: Customer is responsible for return shipping costs.

Specific Return and Refund Conditions

  • Returns due to change of mind must be within 14 days, unused, and in original packaging.
  • Defective goods: Contact us immediately for instructions. We cover return costs.
  • Damaged goods: Send photos within 48 hours of receipt. We will assess and cover return costs if necessary.
  • Incorrect product received: We will arrange the return and send the correct product.
  • Product never arrived: Contact us for an investigation with the courier.
  • Order cancellation: You can cancel before shipping. If already shipped, follow return procedure.

Refund Policy

  • Processing Time: Refunds are processed within 14 days after the returned item is received and inspected.
  • Refund Method: Refunds will be issued to the original payment method.

Exceptions to the Return Policy

The following items cannot be returned:

  • Custom or personalized items
  • Hygiene products (e.g., socks, underwear) unless unopened and unused

Return Address

7311 Highland St, STE 3, Springfield, VA 22150, United States

Shipping Method

UPS and USPS with tracking.

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact customer service.